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Please note there will be a
24-48 hour processing time, and then your product will be shipped as
NOTE: We do not guarantee any shipping arrival times or dates. Your
order will be sent as selected, but there is no guarantee for date of
arrival. (Next day air does not mean you will receive your order tomorrow.
It means your order will be shipped via "next day air" after
processing.) Please call us if you need assistance.
If you need help, call toll free (855) 855-1976
shipped as requested via the United States Postal Service or UPS. All
items usually arrive within 7-10 business days.
(But we reserve the right to change shipping methods if the address
verifications do not match shipper's database or if we choose to upgrade
methods due to specific or unusual circumstances. Ex. if you give us a
Post Office Box and you choose UPS, we may change to USPS and ship to your
post office box address)
Call us or add a note
to your order if you must use a specific shipping service.
Any free shipping offer
for Lower US States & Standard Ground Shipping Only. (no free
Free shipping may be offered only on selected items and may not be available
on all orders nor with all products.
Extra shipping costs may be required for International, or AK, HI
Toll Free Customer Service:
from Canada call (406) 889 - 5288
Monday - Friday:
8:00 AM to 6:00 PM (Mountain Time)
& Sunday: Your message will be returned promptly the
(If you leave a message
during business hours, we will
return calls promptly.)
Messages will be returned as soon as possible on the next business day.
Dovetail Distribution Co.
Is an Authorized Distributor
for Pentair / Sta-Rite / Omni Industries
Dovetail Distribution Co. & Omni Water
1409 Monarch Lane
PO Box 305
Rexford, MT 59930
For quickest delivery we accept Visa,
MasterCard, Discover and American Express credit cards. Shipment for
orders paid by check will be delayed until check clears, typically within
If you did not purchase your filter from this site and want
to return it, please contact the site, dealer or store from which you purchased the filter
for return policy and authorization.
If you purchased your filter from this site and need return
information, please see our Return Policy